RESULTS
Reference letters on company letterhead. Click a letter to read the original.
L’Oréal
"L’Oréal expresses its appreciation to business trainer Natalia Fadina for the series of training programs on effective communication she delivered for our company's specialists in 2014. The sessions were informative, rich in content and engaging. An excellent balance of theory, practical assignments and warm-up exercises. We would also like to note the friendly atmosphere that Natalia creates."
BEELINE
"Natalia is a very perceptive trainer who truly listens to and hears the client's needs, and adapts to the team's requests in real time. All materials were presented in simple, clear language and practiced through examples."
"The series of training sessions achieved the following results: a better atmosphere within the team, stronger team spirit, higher motivation within the department, and an atmosphere of trust."
Bayer
"The Pharmacovigilance Group of Bayer CJSC thanks the team of the Living Business Academy and personally trainers Natalia Fadina and Maria Nebytova for delivering the training program 'Effective Interaction and Productive Communication' in July 2013. The training was designed and delivered precisely to our request. The trainers developed a truly exclusive program that fully met the participants' actual needs."
Unilever
"Unilever Rus LLC thanks Azbuka Uspekha and personally trainers Natalia Fadina and Maria Nebytova for successfully delivering a facilitation-based team-building training at the HR conference on June 15, 2013. The training was delivered in full accordance with our request. Natalia and Maria developed a truly exclusive program."
SIBUR
"The assessment consisted of interviewing each team member in a convenient online format. Employees received introductory information by email and could choose a convenient time for their interview. Based on the assessment, the manager received feedback on the team's strengths and areas for development, along with recommendations on what could be done in the near term. For me, this was a very valuable experience."
"I was able to take a fresh look at employee motivation, confirm some of my own conclusions, and see each team member and the way we work together differently. Natalia gave clear, practical recommendations that can be applied as soon as tomorrow, and helped me think seriously about development and take a confident step in the right direction. All employees noted that they found the interviews very comfortable and interesting."
Amgen
"Amgen LLC thanks business trainer Natalia Fadina for preparing and delivering the training program 'Secrets of Effective Visits' for the company's employees in February 2015. The training was delivered at a high professional level, both methodologically and in terms of content."
VEON
"VEON Eurasia thanks Live Training for Business and personally business trainer Natalia Fadina for taking part in preparing and running the Digithon event, held July 10–17, 2017."
"We would like to highlight Natalia's expressive training style, her warm rapport with the audience, her ability to choose engaging activities well suited to the objectives, and her strong skill in building collaboration with professionals from different countries and fields."
Clarins
"All training sessions were well adapted to the participants' current needs, taking our internal specifics into account. We would also like to note the great value of the practical module, which allowed participants to reinforce the new skills in practice and work through them in detail until they were fully understood."
"The trainer created an open, trusting atmosphere in the group, showed a high level of professionalism in presenting the theory, and had a fine sense of the request and the group dynamics."
SOGAZ
"SOGAZ Insurance Group thanks the Living Business Academy and personally business trainer Natalia Leonidovna Fadina for designing and delivering the training program 'Self-Regulation in Phone Communication with Clients' for employees of the call centers and the voluntary health insurance department in Moscow and St. Petersburg, held in September and October 2012."
HEVEL
"In June 2015, the training company Business Partner, represented by business trainer Natalia Fadina, delivered the training program 'Client-Focused Communication' for employees of Hevel LLC. The participants were 11 employees of the company's HR Department and Administrative Department. The main goal of the training was to improve communication within the team and to work through tools for client-focused behavior."
Atlas Copco
"We would like to note the trainer's professionalism, her ability to create a comfortable atmosphere for participants, and the material, which is undoubtedly useful for both personal and professional development."
"As someone who took part in the training myself, I can say that my colleagues and I are successfully using most of the tools. For some, the training was the push to begin a new, better chapter in life."
"This training is also an excellent team-building option, as all participants go through deep personal work. It unites people, brings them closer, and helps them find common ground even on the most critical issues."
"It is my great pleasure to recommend both the trainer and the training."
Media Markt
"The training achieved the following results: higher motivation and engagement among the department's employees; a better overall atmosphere, team spirit and communication; a focus on the shared goal; and an understanding of each person's contribution to achieving it."
"We would especially like to note the professionalism with which this project was carried out, and the ability to hear the client and take every nuance into account."
Kerama Marazzi
"In the first stage, several in-depth interviews were held with representatives of each of our main business areas. As a result, we received an in-depth analysis of the team's structure and development path, an action plan aimed at making collaboration within the team more effective, and recommendations on how each business area can develop."
"We plan to implement the proposed program and, together with Natalia, aim to achieve even higher sales results."
KHIMCHISTKA NO. 1
"Khimchistka No. 1 (Dry Cleaners No. 1) thanks business trainer Natalia Fadina for our collaboration on a retainer basis from October 2015 to December 2016. During this time, the following objectives were achieved for our company: service standards were developed and implemented, tension and conflicts at our facilities decreased, and employee loyalty to the company increased."
HRG
"HRG Russia thanks business trainer Natalia Fadina for her original training program 'Managing Phone Communication,' delivered in September 2014. The goal of the training was to teach employees to stay composed and manage the conversation when dealing with an emotionally difficult client, showing professionalism and empathy, and to equip them with special techniques."
BEELINE
"Natalia showed a high level of professionalism in preparing a custom program tailored to our business needs. All the set goals were achieved."
"Natalia kept a large group of 76 people continuously engaged and skillfully organized the work of the internal moderators. All participants were actively involved at every stage, and each stage was a self-contained module linked into a single logical sequence. At each stage, Natalia skillfully built bridges to the participants' business reality. The material was as practical and applicable as possible. One of the goals, realizing the value of planning through personal experience, was thoroughly worked through."
VEKPROM
"Natalia created a positive professional atmosphere in the room and immersed participants in a business environment with the right mindset, without losing the liveliness of her delivery."
"The trainer demonstrated a high level of knowledge and practical experience in both the subject matter and teaching methods. A pleasant 'side' effect of the training was that it united participants and brought them closer together to solve shared challenges."
"We would especially like to note the post-training follow-up. Feedback on calls was provided at the highest level, professionally and with the utmost tact, with individual recommendations for each participant."
ASHMANOV & PARTNERS
"Thanks to Natalia's thorough preparation for the project, her engagement and professionalism, the event was highly effective, and participants practiced techniques that our managers now use successfully in their work. Because our wishes and the specifics of our sales process were taken into account, the training delivered noticeable practical benefits."
"We recommend Natalia Fadina as a reliable and qualified business trainer and wish her many new and interesting projects."
Auriga
"The company's management thanks business trainer Natalia Leonidovna Fadina for the training program 'Cold Phone Sales,' delivered in Moscow on September 30 and October 1, 2010, for our sales department employees. The program was developed to our request on short notice and met the stated requirements. The material was clearly structured and full of examples."
MELODIYA ZDOROVYA
"Our company has organized sales training for its employees many times. Every training resulted in new knowledge and higher motivation and, as a consequence, better quality of work with clients. Natalia Fadina is a trainer who can deliver on such objectives. We got everything we asked for, plus a few bonuses."
LBL PRINTING HOUSE
"LBL Printing House thanks business trainer Natalia Leonidovna Fadina for the series of training programs on Sales to VIP Clients and Active Sales for the company's sales managers and account managers. We liked the lively presentation of the material and the simple way information was conveyed. There were many clear, simple examples from life and practice."
PROGRESS GARANT
"Progress Garant Insurance Company thanks business trainer Natalia Leonidovna Fadina for delivering a series of training programs on active sales and the training 'Effective Time Management and Prioritization.' These programs helped the company's employees feel more confident when making cold calls."
STALTORG
"StalTorg LLC thanks business trainer and business consultant Natalia Leonidovna Fadina for her assistance in building our company's sales department. Specifically for our company, she assessed the corporate culture and created personal and professional profiles of sales managers, on the basis of which the job posting was written."
BEELINE
"The Talent Management and Personnel Development Directorate thanks Live Training for Business and trainer Natalia Fadina for a brilliantly delivered training on effective teamwork for the Digital Product Management Department. The combination of professionalism, energy and high-level training skills that Natalia fully demonstrated exceeded our expectations."
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